A new PRS website is coming

Over the coming months, we'll introduce new tools and features to improve your digital experience

Our Digital Experience Programme at PRS is making improvements to this website, and developing a new website and tools, coming next year.

We’re making it easier and faster for you to use our services and manage your account. As we release new tools and updates, we’ll publish them on this page. Keep checking back for the latest updates. 

We’re inviting users to get involved in testing new features and sharing their feedback with our team. If you’d like to take part, reach out to our Digital Experience team at websiteresearch@prsformusic.com
 

Latest update: Easy account and permissions management 

We’ve introduced a series of changes to improve how you manage users and account access within your online account. These updates make it easier and more secure to oversee all your users and permissions in one place.

What’s changed?

• All account management tools are in one place 

The new Account Access and My Permissions tabs make it simple to see and manage who has access to your account. If you manage multiple accounts, you can view and edit user access across all of them. 

• Search your user account access  

If you manage multiple accounts and need to view someone’s access, you can search for a specific user by name to see which accounts they have access to. 

• Update your user permissions 

As your teams change and grow, you can easily update account access for individual users. 

• View your permissions and make requests 

You can view what permissions you have for your accounts under the ‘My Permissions’ tab and submit requests for any changes.  

To see the changes in action, log in to your online account.   These improvements are all part of our ongoing work to enhance your online experience and give you the control you need to manage your account.  

Want to learn more?  

For an overview of the changes, we’ve put together a simple walk through. In this example scenario, we’re working from Raven Sound’s online account. 

If you manage multiple accounts and need to view another users’ access, you can search by name to see which accounts they have access to. In our example, you (Raven Sound) are looking to view and manage Buffy Summers’ access.

To view and manage a specific user’s account access, select the ‘more’ option (three dots on the right-hand side of the screen). You can edit the contact, manage permissions, manage account access, or remove the user. 

Select ‘Manage account access’ to see all the users’ accounts appear as a list.

Select which account’s permissions you’d like to update. The permissions options will pop up, and you can choose which account tools and access you’d like the contact to have by toggling the Yes or No buttons. You can also make the contact an administrator for your account.  

Once you’ve finished making your changes, hit ‘Next’ and you’ll get a message confirming your changes.

Need to view your own permissions and make requests for any changes?

You can view what permissions you have for your accounts under the My Permissions tab.

Select ‘Request more permissions’ to make changes. The administrator of the account will need to approve your request.