Contact us

Members and societies

If you have a question about your royalties or your account, just fill in our simple query form and we'll direct it to the right department. We'll acknowledge your query right away and get back to you within five working days.

Call our music licensing team on 0800 068 4828, Monday to Friday, 9am to 5pm. If we're not immediately available, you can arrange a call-back.

E-mail customerservice@prsformusic.com

You can also visit Playing music at work

For licences that cover radio, TV, streaming, downloads, ringtones, ringbacks, karaoke and production, please call one of the numbers below.

TV & Radio +44 (0)20 3741 4151
TV Production Companies +44 (0)20 3741 4101
Online +44 (0)20 3741 4500

You can also visit Broadcasting music on the radio, Broadcasting music on TV and Using music online

For licences that cover CDs, DVDs, sync licensing and production music, please call MCPS on +44 (0)20 3741 3888, Monday to Friday, 9am to 5pm.

You can also visit Releasing music products and Using library music

If you want permission to use a single work in any of the following formats, please email MCPS or call +44 (0)20 3151 5565

  • Premiums and promotional products
  • Multimedia products
  • TV and radio ads
  • Novelty products
  • Short films and feature films
  • Online

If you just want to get in touch 

Whatever the reason for emailing, we're always here to help. And we'll always acknowledge your email within two working days. However, it can take a little longer to look into your query.