How do I set up my online account?
To obtain a Member Password which enables you to use our online services, go to the Online Account registration page. Once you have entered your details and they have been authenticated, you will be sent an email containing a link to the password confirmation page. After you have correctly answered the sign-up question you will be able to choose a password for your online account.
Sign up for an online account
< back to top
How do I register my songs?
Music is generally registered online. If you are a publisher looking to register many works and wish to use commercially available software to register songs please contact us to discuss using CWR.
You are only required to register music which has been or is about to be recorded, broadcast or performed.
To register your works online, visit the 'Register/amend music' page (you will need to have an online account to use this function).
Register/amend music service
View a step-by-step guide on how to register and amend your works
View the Song Registration FAQ
< back to top
How do I amend a song already registered?
Firstly, find the existing version of the work using the Search Our Database function. Open the full details by clicking on the icon. Within the Work Type area, there is a "Register an Amendment to this Work" option; selecting this will load all the existing work details into the ‘register my music online’ form. The amendment will be checked before being applied to the database.
You will need to have an online account to use this function.
Access our Search Our Database service
View our guide to registering songs
View the Song Registration FAQ
< back to top
How do I check details of a work and/or view my registered works?
Search our database is an online service that allows you to quickly locate details about a particular piece of music or recording. There are a variety of search options available to suit your needs and to enable you to find what you are looking for quickly and easily. You will need to have an online account to use this function.
You can search for all songs registered to a specific CAE/IPI number or name using this service.
Access Search Our Database
View a guide to searching our database
< back to top
How do I change my personal/contact details?
If you wish to inform us of a change in your contact details, address or bank details please visit the ‘Change my details’ page. Here you will need to fill in the form, print it off, sign it and send it to the address on the form. As we need your signature in order to update your details this cannot be done over the telephone or via email. You will need to have an online account to use this function.
Change my personal details
< back to top
How do I change the details of my online account?
To modify the password for your online account go to the ‘Change my login password’ page and follow the instructions. Passwords must contain at least 7 characters including at least one Non-Alpha/Numeric Character (for example !£$%*&+#). If you have forgotten your password and wish to reset it, follow the instructions on this page.
To change your personal details associated with your online account, such as contact name, postal address, email address or telephone number, visit the ‘Change my login account details’ page.
Change my login password
Change my login account details
Reset a forgotten password
< back to top
How do I search cue sheets?
PRS for Music members who have an online account can use our Search Cue Sheets service. This allows you to see whether your registered works are listed as being used in a specific film or television production.
For further information on searching cue sheets follow this link. We recommend using this service before you raise a service request with member Services.
Search cue sheets
< back to top
How do I raise a Service Request?
Please select the appropriate team from the Service Request page and select 'Request Service'.
Raise a service request
< back to top
What do I do when I get an error message or an incomplete page when I try to open a page or use a service?
This may be due to your third party cookies settings. Please follow the relevant fixes below to see if they help. If not, please contact us.
To allow third-party cookies on Internet Explorer 6 or 7 for the PC:
- From the Tools menu select Internet Options
- In the Internet Options window, select the Privacy tab
- Click the Advanced button
- In the Advanced Privacy Settings window, check the Overide automatic cookie handling box
- Under Third-party cookies, select the Accept button
- Click the OK button
- Close Internet Explorer and start a new browser session
To allow third-party cookies on Firefox for the PC:
- From the Tools menu, select Options
- In the Options window, select the Privacy tab
- Check the Accept third-party cookies checkbox
- Click the OK button
- Close Firefox and start a new browser session
To allow third-party cookies on Firefox for the Mac:
- From the Firefox menu, select Preferences
- In the Preferences window, select the Privacy tab
- Check the Accept third-party cookies checkbox
- Close the Preferences window
- Close Firefox and start a new browser session
To allow third-party cookies on Safari for the Mac:
- From the Safari menu, select Preferences
- In the Preferences window, select Security
- Under Accept cookies, select the Always button
- Close the Preferences window
- Close Safari and start a new browser session
< back to top
