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PRS for Music Launches Code of Practice 

16 July 2009

PRS for Music today launched a customer code of practice in a commitment ‘to be easy to do business with’. The code is the first time the organisation has formally laid down its mission statement and provides a clear commitment to good service and transparent processes.

PRS for Music also announced the appointment of Ombudsman Services to provide an independent complaints review service, for their public performance licensing activities.

Launching at the House of Commons in front of a host of MPs and PRS for Music members and customers, the 12 point guide takes users through a simple step-by-step guide, explaining what PRS for Music does and what people should expect in their dealings with the society. 

Jeremy Fabinyi and Honey Ryder at Code of Practice launch

Devised after a long consultation with stakeholders including the Federation of Small Businesses and the British Beer and Pub Association the code aims to make the process of music licensing easier and clearer for UK businesses. The launch is particularly timely following Lord Carter’s Digital Britain report in June 2009 which called on licensing organisations to be more transparent and follow agreed practices. 

PRS for Music acting Chief Executive Jeremy Fabinyi commented “this is a great step forward for us in our licensing operations and I’m pleased we were ahead of the curve on bringing this Code of Practice out. We’ve made a number of improvements over the last year and I’m delighted so many businesses are choosing to use music and creators are benefiting. We have listened to our customers and their representatives and we hope that the introduction of the Code and an Ombudsman will assure them that we are making a genuine commitment to good conduct.” 

The code comes into effect from today and is available on the PRS for Music website.

About PRS for Music

PRS for Music represents the rights of over 125,000 songwriters, composers and music publishers in the UK. As a membership organisation it ensures creators are paid whenever their music is played, performed or reproduced, championing the importance of copyright to protect and support the UK music industry. The UK has a proud tradition of creating wonderful music that is enjoyed the world over and PRS for Music has been supporting the creators of that music since 1914.

PRS for Music provides business and community groups with easy access to nearly 15m songs through its music licences. In an industry worth over £4.1bn, PRS for Music is uniquely placed to be a voice for music and music creators. Collecting £621.5m in 2016, PRS for Music is one of the world’s most efficient combined rights organisations. With over 100 representation agreements in place globally, PRS for Music's network represents over two million music creators.

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