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Why can't I login to my account?

There are a few reasons why you may be unable to log in. If you've just forgotten your password, you can reset it online. 

Your account may be locked

Members

If you're still experiencing issues, our Membership Team are available to help between 9am and 5.30pm, Monday to Friday. Please use the following details to get in touch:

Writers

Publishers

Societies

Please contact your account's primary administrator. If you're the primary account holder and you're having trouble, please get in touch at internationalenquiry@prsformusic.com

Website issues

A problem with the website could be preventing you logging in. Check our twitter for any updates.

You no longer have access to your login email

If you no longer have access to your login email, our Membership Team are available to help between 9am and 5.30pm, Monday to Friday. Please use the following details to get in touch:

Writers

Publishers

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