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How do I unlock my account?

If you're a writer/publisher

Our Membership Team are available to help between 9am and 5.30pm, Monday to Friday. Please use the following details to get in touch:

Writers

Publishers

If you work for a society

Please contact your primary account holder as they can unlock accounts. If you're the primary account holder please contact internationalenquiries@prsformusic.com.

If you're a licensee

If when you try to log in you see the message 'Your password is incorrect', click the 'forgot your password' link and follow the instructions.

Still need help?

If the above does not apply to you please contact the appropriate team below, in order for access to be set up for you.

If you are a TV broadcaster, please email:
TVChannels@prsformusic.com   

If you are an Independent Production Company (IPC), please email:
TVProgrammes@prsformusic.com  

If you are broadcasting on radio, please email:
radiolicensing@prsformusic.com 

If you offer music via a digital service e.g. a download store or an online radio station, please email:
applications@prsformusic.com 

If you are releasing music products e.g. CDs or vinyls, please email:
applications@prsformusic.com 

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