Help with my account
We want to help you manage your online account without the need to call or wait for an email reply.
Managing your account
- Am I VAT-registered?
- How do I add a pseudonym?
- How do I add another user to my account?
- How do I change my contact email?
- How do I change my contact name?
- How do I change my login email?
- How do I change my password?
- How do I deregister for VAT?
- How do I end my membership?
- How do I find my membership (CAE/IPI) number?
- How do I leave PRS for specific territories?
- How do I notify PRS that I am VAT registered?
- How do I reset my security question?
- How do I set up payment to an overseas bank?
- How do I unlock my account?
- How do I update my bank details?
- How do I update my home address?
- Someone's died, what do I do?
- What is my official start date of membership?
- Why can't I login to my account?