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Help with my account

We want to help you manage your online account without the need to call or wait for an email reply.

Am I VAT-registered?

How do I add pseudonyms?

How do I add another user to my account?

How do I change my contact email?

How do I change my contact name?

How do I change my login email?

How do I change my password?

How do I deregister for VAT?

How do I end my membership?

How do I find my membership (CAE/IPI) number?

How do I leave PRS for specific territories?

How do I notify PRS that I am VAT-registered?

How do I reset my security question?

How do I set up payment to an overseas bank?

How do I unlock my account?

How do I update my bank details?

How do I update my home address?

Someone's died, what do I do?

What is my official start date of membership?

Why can't I login to my account?
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