Customer first

Our focus is always on delivering the best service we can. We constantly look to better the ways in which we provide help and support.

What this means for our members

We work on behalf of many stakeholders - our members, our licensees and the wider collecting society network. We always look at things from our customers’ point of view, to understand their needs and respond accordingly. Our focus is on delivering the best service we can.

Explore more

• Discover how we're supporting music
• Read about our education and outreach team