1 May 2009
It has come to our attention that the British Chambers of Commerce has conducted a small survey amongst 200 (0.2%) of its members relating to contact they may have had from us.
We are extremely surprised and somewhat perplexed that the BCC have issued a press statement, stating that a significant proportion of businesses rate their experience with us poorly. This is not a pattern that we recognise. Of the businesses that we contact we experience a very low level of complaints – less than 0.05%. If we do receive a complaint we look at each individual case very carefully to ensure that the music licensing system is delivered fairly and equitably. We value all of our licensees, and membership base, and strive to offer the highest levels of service to both.
350,000 businesses in the UK already have a PRS for Music licence, enabling them to legally enjoy the powerful benefits that using music brings for both staff and customers.
PRS for Music exists to provide a vital income for the songwriters and composers who write the music that we all love. 90% of our members earn less than £5,000 a year in royalties and depend on this income to make a living and keep creating more great music.
We consult widely with industry groups and recently launched a new licence in partnership with the Federation of Small Businesses so that workplaces with four or fewer employees can enjoy the benefits of music for only £44 per year, less than £1 a week.
Steve Porter, Chief Executive, PRS for Music